sms terms and privacy policy

By opting into receiving SMS/text messages from The College Diabetes Network, Inc., d/b/a The Diabetes Link (“The Link,” “we,” “our,” or “us”), you are agreeing to receive recurring informational and marketing/promotional messages from The Link through our vendor. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. The Link’s SMS Terms & Privacy Policy are below.

The Link uses SMS/text messages through our vendor to send both informational and marketing/promotional messages, such as event reminders, program and organizational updates, fundraising or donation-related communications, and individualized text conversations between you and a member of The Link’s staff.

• We send informational and marketing/promotional SMS/text messages only to individuals who have opted in to receiving such messages.
• We will provide individuals with the ability to stop us from communicating by SMS/text message or to get help from us about the SMS/text messages that we send.
• SMS/text messages with us are captured and recorded as required under applicable laws and regulations.
• Carrier message and data rates may apply. This means you are responsible for all charges and fees associated with SMS/text messaging imposed by your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

When you opt in to receiving informational and marketing/promotional SMS/text messages from us, you are expressly authorizing us to contact you at the phone number you used to opt in, and you are agreeing that we may communicate with you by SMS/text message in accordance with these SMS Terms and Privacy Policy.

Please understand that our SMS/text messages to you will be sent via automated systems. By opting in to receiving informational or marketing/promotional SMS/text messages from us, you are consenting to receive such messages via automated systems.

Even after you consent to receiving SMS/text messages, you may opt out of such communications at any time by sending STOP to the phone number that you no longer want to send you SMS/text messages, or you can contact privacy@thediabeteslink.org to opt out. Your participation in this program is completely voluntary.

Opting into receiving SMS/text messages from us is not a condition of purchasing any products or services from us; however, some communication capabilities with us may be impeded without your consent to receive SMS/text messages.

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We will not sell any personal information obtained as part of our SMS/text messaging communications with you, and we do not permit our third-party suppliers, vendors, or contractors to sell any personal information obtained in the course of our business relationship related to our SMS/text message communications with you. For information on our privacy practices, please see our Privacy Policy at https://www.thediabeteslink.org/privacy-policy. Please note The Link is not responsible for the information practices of our vendor who sends SMS/text messages on our behalf.

Furthermore, mobile information will not be shared with third parties/affiliates for their marketing/promotional purposes. Your mobile information will not be used or shared with any third parties except as necessary to document your consent to receive SMS/text messages, to send those SMS/text messages to you and to comply with any applicable laws and regulations.

The frequency of SMS/text messages you receive will depend upon your relationship with us. Just as with other communication tools, some individuals may communicate with us more often than others.

If you feel you are receiving more communications than desired, you can let us know or opt out of receiving communications by sending the opt-out keyword STOP, and that number should no longer be able to send you communications. Alternatively, you can contact privacy@thediabeteslink.org for assistance.

If you feel you are receiving more communications than desired, you can let us know or opt out of receiving communications by sending the opt-out keyword STOP, and that number should no longer be able to send you communications.

Helpful Hints: The opt-out keyword needs to be sent from the phone number where you want to stop receiving messages. If you have more than one phone number enrolled, you will need to follow this process with each phone number or contact us for assistance. Alternatively, you can contact privacy@thediabeteslink.org for assistance.

If your phone number changes, you should let us know right away to avoid your messages being sent to your old number. Ideally, you should follow the opt out process described above before you change your phone number. You will also need to re-opt in to receive informational or marketing/promotional SMS/text messages from us to your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any SMS/text messages sent by us through our vendor, any errors in 007379.00001/159277714v.1

such messages, and/or any action you may or may not take in reliance on the information set forth in the messages.

For additional information, text HELP, or reach out to privacy@thediabeteslink.org.

The Link uses reasonable security measures designed to prevent unauthorized access to and the alteration, acquisition or misuse of personal information, including your mobile information (e.g., mobile phone numbers).

We will retain your personal information, including your mobile information (e.g., mobile phone numbers) for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws or regulations or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc.